Before chatting with a support specialist, please review the following important notices and tips:
(1) We will never ask for your Social Security Number, passwords or other sensitive data. We can identify you by your email address in most cases. Additionally, do not volunteer this information to us.
(2) For your protection, we cannot confirm personally identifiable information over this tool. When confirming your email address, we will only respond to you using the provided name, and cannot confirm or alter information on this account at your request online. We can initiate processes however, through secure Banner tools, or refer you to the proper offices.
(3) We cannot send passwords, PINS, or TACS through this tool. We can however initiate a password reset and send it to you securely using Banner tools without sharing this data online.
(4) Please be sure to have all relevant information in front of you, and be assured you have access to the page or process you are having issues with.
(5) You will be assisted by technical specialists. We cannot provide advice regarding courses, admissions, financial aid, accounts etc... We can refer you to the proper offices however.
