Because EAP services are voluntary, you must initiate first contact. You can do that by connecting with the Employee Assistance Program office by phone at 607-777-6655 or 607-777-6650 or by email firstname.lastname@example.org or email@example.com for information and to schedule an appointment.
Once you contact EAP, here is what generally happens (since every situation is unique, this process will vary to meet individual needs):
EAP uses an appointment-based system to ensure confidentiality, allow adequate time for a comprehensive needs assessment and provide equal access to services for all members of the University workforce and their dependents. Please make an appointment to visit with an EAP coordinator.
University supervisors and managers may refer employees to EAP; however, acceptance of a supervisory referral by an employee is strictly voluntary and won’t alter an employee’s responsibility to improve work performance.
Last Updated: 5/14/13