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Employee Benefits

Where to Call & Contact

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The following is a list of phone numbers and links to state agencies and other benefits providers:

Division of Employee Benefits
Alfred E. Smith Office Building
Albany, NY 12239800-833-4344
http://www.cs.ny.gov
• General benefits information & updates
• COBRA (continuation of health insurance coverage after separation from service / loss of eligibility)

HEALTH INSURANCE/PRESCRIPTIONS

New York State Empire Plan
GENERAL NUMBER: 1-877-769-7447
Via http://www.cs.ny.gov

 

Empire Blue Cross & Blue Shield
Hospital & Related Services
1-877-769-7447
GROUP# YLS / BC# 303
New York State Service Center
PO Box 1407 
Church Street Station
New York, NY 10008-1407

Empire: 1-877-769-7447
Via http://www.cs.ny.gov
check on your claims, policies, etc.

Must call before maternity or scheduled
admissions; within 48 hours of an
emergency/urgent hospital admission

United HealthCare
Basic Medical/Surgical
GROUP# 030500
PO Box 1600
Kingston, NY 12402-1600
1-877-769-7447
General information, participating providers and
programs listed (Managed physical medicine,
home care advocacy, MRI review, value options
& Express Scripts/Medco)
Via http://www.cs.ny.gov
check on your claims, policies, etc.

Must call before receiving chiropractic/
physical therapy

Home Care Advocacy Program
Must call for home care, durable medical
equipment, certain medical supplies

Magnetic Resonance Imaging (MRI) review

Must call before scheduling an elective MRI

ValueOptions, Inc, (eff. 1/1/14)

Must call for non-emergency mental health
or substance abuse services
Express Scripts/Medco
Prescription Drugs  (through 12/31/13)
1-877-769-7447
Via http://www.cs.ny.gov
Group #UH0712959
Bin # 610014
Member ID# is SSN or Empire Plan ID#

CVS/Caremark
Prescription Drugs (eff.
1/1/14)
1-877-769-7447 (Option 4)
Via http://www.cs.ny.gov
Group #UH0712959
Bin #610014
Member ID# is SSN or Empire Plan ID#

HMO Blue
344 South Warren Street Hospital,
Syracuse, NY 1320
800-447-6269
medical, surgical, preventive
https://www.excellusbcbs.com

MVP
PO Box 2207
625 State Street
Schenectady, NY 12301-2207
1-888-mvp-mbrs (687-6277)                Group #214402
Hospital, medical, surgical, preventive
www.joinmvp.com

CDPHP
500 Patroon Creek Blvd
Albany, NY 12206-1057
1-518-0641-3700 or 1-800-777-2273
Hospital, medical, surgical, preventive
www.cdphp.com
 

OTHER PROGRAMS

Flex Spending Accounts (FSA):
800-358-7202
www.flexpsend.ny.gov


Health Care Spending Account..Pre-tax savings
for unreimbursed medical expenses

Dependent Care Advantage Account..Pre-tax
savings for child-and elder-care expenses
www.flexpsend.ny.gov

Long Term Care Insurance: NYPERL
866-474-5824
New York State Public Employee & Retiree
Long-term Care Insurance Plan
www.nyperl.net
Long Term Disability
(Standard Insurance Co.)
UUP, M/C 800-426-4332 x4643

DENTAL / VISION / BENEFIT FUNDS

CSEA Employee Benefit Fund
PO Box 516
Latham, NY 12110-051
800-323-2732
CSEA EFB online
www.cseaebf.com

UUP Benefit Trust Fund
PO Box 15143
Albany, NY 12212-5143
800-887-3863
www.uupinfo.org

DELTA Dental - UUP (Effective 4/1/08)
GROUP # 0165
One Delta Drive
Mechanicsburg, PA 17055-6999
800-471-7093
www.uupinfo.org
www.deltadentalins.com

Emblem Health/GHI
PO Box 2838
New York, NY 10016-2838
800-947-0101
Preferred Dental:
ALES, NYSCOPBA, PBA-NYS, M/C, PEF
www.emblemhealth.com/NYSHIP
Davis Vision - All except CSEA (Effective 1/1/12)
Suite 301
Latham, NY 12110-2488
888-588-4823
www.davisvision.com
EyeMed Vision Care (Through 12/31/11)
4000 Luxottica Place
Mason, OH 45040-7111
877-226-1412
M/C, PEF, Council 82, NYSCOPBA, ALES, GSEU
www.cs.ny.gov

RETIREMENT SYSTEMS, TAX-DEFERRED & SUPPLEMENTAL ANNUITIES

NYS Employees' Retirement System
110 State Street refunds,
Albany, NY 12244-0001
1-866-805-0990
518-474-7736
Service credit, pension estimates, transfers,
vesting, retirement options, Loan information
www.osc.state.ny.us/retire

NYS Teachers' Retirement System
10 Corporate Woods Drive
Albany, NY 12211-2395
800-356-3128
Service credit, pension estimates, transfers,
vesting, refunds, retirement options
www.nystrs.org
ING:
Tax-deferred annuity program (UUP)
800-677-4636
www.ingretirementplans.com/custom/SUNY
Fidelity
800-343-0860
www.fidelity.com/atwork/reservations
VALIC
800-448-2542
www.aigvalic.com
MetLife
866-294-0807
www.metlife.com

TIAA CREF
720 Third Avenue
New York, NY 10017
800-842-2252
www.tiaa-cref.org/SUNY
General information, premium allocation, Make
appointment with SUNY representative
Contact: Alicia Brady
(866) 842-3517 or askaly@tiaa-cref.org

NYS Deferred Compensation Plan
Voluntary retirement savings plan
Contact: Daniel Kain
800-422-8463 Ext. 44383
Fax #518-286-9014
www.nysdcp.com

OTHER NUMBERS

New York's College Savings Program
877-697-2837
Tax-deferred savings for higher education expenses
uii.nysaves.s.upromise.com/content/home.html

Pearl Carroll (CSEA insurance)
800-697-2732
Various insurance programs
CSEA Partnership for Education & Training
(formerly LEAP)
800-253-4332
CSEA Tuition Assistance
www.nyscseapartnership.org/
PSTP (Public Service Training Program)
877-778-7697
Tuition assistance for PS&T (PEF) employees
www.goer.ny.gov/training_development/PEF/index.cfm

Social Security Administration
800-772-1213
retirement, other related information
www.ssa.gov

NYS Balance
866-320-4760
Username:  nys     Password:  balance
www.nysbalance.ny.gov

NY State Insurance Fund
2001 Perimeter Rd East, Bldg 16
(local office, unit 283)
Endicott, NY 13760
607-741-3900
FAX 607-741-3918
Workers' Compensation benefits

Accident Reporting System
(ARS)888-800-0029
work-related injuries/illness

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Last Updated: 3/18/14