Self-Help Resources

This Month's Feature

   Listening First Aid

Conflict Resolution and Communication Tool Kit

• Guidelines for Effectively Communicating with Your Professors Regarding an Issue or Concern
  
  
• Self Advocacy: How to Write an Effective Letter
  
  
• We Have to Talk: A Step-By-Step Checklist for Difficult Conversations
  
  
• Being Heard: Mental and Verbal Strategies for Getting Your Point Across
  
  
• The Power of Apologies by Dr Marsha Wagner, Columbia University
  
  
• Elements of an Effective Apology by Dr Marsha Wagner, Columbia University
  
  

Office of the University Ombudsman Lending Library

Click HERE for a current list of books in The Office of the Ombudsman lending library.  These titles may be borrowed by current faculty, students or staff.  Please contact us at 777-2388 to inquire about availability.

University Ombudsman
Binghamton University
PO Box 6000
Binghamton, NY 13902

Phone: 607-777-2388
Fax: 607-777-2556