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Bed Bug procedure

Residential Buildings

1. Residential Life should contact the Customer Service Center (x7-2226) immediately and Customer Service will call the current vendor for pest control issues.

2. Customer Service will notify the following individuals via e-mail of the suspected bed bug case: Mike Kukawa, Steve Gowe, Wayne Schneider, Karen Fennie, Scott Schuhert, Connie Corey, Kelly Donovan, Mark Allen, David Stone, Diane Contro, Sue Hand, the custodial supervisor and maintenance person for the affected area. CC to pfcsc@binghamton.edu, and the person reporting the problem.

3. A BU staff person will accompany the vendor to the room.

4. The vendor technician will inspect the area and if an infestation is confirmed, following are the responsibilities of each department:

Physical Facilities:

-Staff will use appropriate Personal Protective Equipment (PPE)

- The mattress will be bagged for disposal in the dumpster. (All mattresses from the infested room.)

-If the bed or other furniture needs to be removed, the dorm maintenance person will be responsible for disassembling the furniture. All staff will assist in bagging any furniture parts and jointly remove the furniture from the room.

-Customer Service Center will arrange for all treated areas to be retreated in 14 days.

-Customer Service Center will maintain a spreadsheet detailing each incident for future reference.

Residential Life / Student:

-Residential Life staff will provide accurate information regarding the hows and whys of bedbug infestation

-Residential Life staff will provide information to the student(s) regarding cleaning personal items and reducing the potential of any future outbreak of bed bugs.

-Residential Life staff will provide the student names' to Health Services for follow-up

Vendor:

- The vendor technician will inspect and, if evidence is found, treat the room and any furniture as needed.

-The vendor technician will also inspect the adjoining rooms.

-If an infestation is found they will treat the room following the above protocol outlined above.

-If an infestation is not found, the room will be treated as a preventative measure, however, the mattresses and furniture will not be removed.

-All rooms, hallways, common areas and stairways above, below or adjoining any infested area will be treated.

NOTE: Evidence of an infestation must be found or no treatment will be performed.

State Buildings

1. Contact the Customer Service Center (x7-2226) immediately and Customer Service will call the current vendor for pest control issues.

3. Customer Service will notify the following individuals via e-mail of the suspected bed bug case: Mike Kukawa, Wayne Schneider, Steve Gowe, Karen Fennie, Scott Schuhert, Connie Corey, Kelly Donovan, Mark Allen, David Stone, Diane Contro, Sue Hand, the custodial supervisor and maintenance person for the affected area. CC to pfcsc@binghamton.edu, and the person reporting the problem.

4. The vendor technician will inspect the area and if an infestation is confirmed, following are the responsibilities of each department:

Physical Facilities:

- Staff will use appropriate PPE if involved in activity in the infested area

- If furniture needs to be removed PF staff will be responsible for disassembly and bagging any furniture parts and removal and possible disposal of the furniture

-Customer Service Center will arrange for all treated areas to be retreated in 14 days.

-Customer Service Center will maintain a spreadsheet detailing each incident for future reference.

Vendor:

-The vendor technician will treat the room and any furniture as needed.

-The vendor technician will inspect the adjoining rooms.

-If an infestation is found, they will follow the protocol outlined above.

-If an infestation is not found, the room will be treated as a preventative measure, however, furniture will not be removed.

-All rooms, hallways, common areas and stairways above, below or adjoining any infested area will be treated.

NOTE: Evidence of an infestation must be found or no treatment will be performed.

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Last Updated: 10/11/12