1. Why does it take so long to see my cash deposits?
All deposits are processed in the Student Accounts office. On the 15th and 31st of the month a revenue summary report is generated in Banner identifying the total of all deposits made to each account. Revenue Accounting reviews this report and subsequently enters the revenue information into the SUNY and Oracle systems.
As this revenue summary report is only run on the 15th and 31st of the month, deposits will only be able to be viewed in and Oracle after that time. For example, a deposit receipted into Banner on March 3rd will not be posted in Oracle until after the revenue summary report is run on March 15th. This is a system limitation and is not due to a delay by Revenue Accounting.
When viewing cash balances in an IFR on the SUNY system, the cash amounts reflected for each month are for the last 15 days of the prior month and the first 15 days of the current month. For example, if you look at the month of January, the cash would represent the periods of December 16-31 and January 1-15.
2. An error was made and a deposit went into the wrong account. How can I get it corrected?
Contact either Student Accounts or Revenue Accounting to explain the error and indicate the correct account. A transfer between the accounts will be processed.
3. How can I get more detailed information about the total collections posted to my IFR account?
Collections are posted in Oracle at the detail code level. The revenue web application can be used to obtain additional detail at the receipt number level for department deposits and at the B number level for those items billed and collected by Student Accounts. You can navigate to the login page via the Oracle Applications homepage at http://pegasus.binghamton.edu:6128/buapps.htm. To request access to the revenue web application you must 1) have access to BUGL Account Inquiries in Oracle and 2) submit a request with your PODS ID via email to email@example.com.
Hyperion/ODS can also be used to extract more detailed transaction data. The miscellaneous_transaction view is used to obtain non-billable detail code (such as IFR deposits) data and the receivable_account_detail view is used to obtain billable detail code data.
For more information on the process flow of collections data and how to extract transaction detail from Hyperion/ODS, please click the Tracking Collections Data PowerPoint.
Last Updated: 5/5/11