Area: Operations Managment
Office Phone: (607) 777-2125
Fax: (607) 777-4422
Ph.D., University Of Rochester
M.S., University Of Rochester
Most Significant Publications
Optimal Workforce Mix in Service Systems with Two Types of Customers, S. Agnihothri, and S. Chakravarthy, Production and Operations Management. Vol. 14, No. 2, pp. 218-231, (2005).
Cross-Training Decisions in Field Services with Three Job Types and Server-Job Mismatch, S. Agnihothri, and A. Mishra, Decision Sciences, Vol. 35, No. 2, pp. 239-257, (2004).
Workforce Cross-Training Decisions in Field Service Systems with Two Job Types, S. Agnihothri, A. Mishra, and D. Simmons, Journal of the Operational Research Society, Vol. 54, No. 4, pp. 410-418, (2003).
Leveraging Technology to Improve Field Service, S. Agnihothri, N. Sivasubramaniam, and D. Simmons, International Journal of Service Industry Management, Vol. 13, No. 1, pp. 47-68, 2002.
Lot Sizing with Random Yield and Due Date, S. Agnihothri, J. S. Lee and J. Kim, Computers and Operations Research, Vol. 27, No. 5, pp. 437-459, 2000.
The Impact of Defects on a Process with Rework, S. Agnihothri, and R. Kenett, European Journal of Operational Research, Vol. 80, No. 2, 1995.
Performance Evaluation of Service Territories, S. Agnihothri and U. Karmarkar, Operations Research, Vol. 40, No. 2, 1992.
Staffing a Centralized Appointment Scheduling Department in Lourdes Hospital, S. Agnihothri and P. Taylor, Interfaces, Vol. 21, No. 5, 1991.
On the Complementarity between the Finite Capacity and Finite Source Queueing Systems, S. Agnihothri, Computers and Operations Research, Vol. 18, No. 2, 1991.
Honors and Recognitions
Corning Glass Innovation and Research Award, School of Management, Binghamton University, October 1989.
Graduate Professor of the Year, School of Management, Binghamton University, 1988-89.