Course Information

Fall

Spring

Summer

Course Descriptions

Advanced Finance/Managerial Accounting

Financial Management as it relates to assets and liabilities of a firm. Typical coverage includes; financial planning, control and forecasting, receivables management, cash management, inventory policy, leasing decisions, mergers and acquisitions, capital structure, dividend policy, debt refunding, and cost of capital.
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Customer Value Management

Customer Value Management is the study of managing each customer relationship to maximize customer lifetime value of the company’s entire customer base. This module will use a data driven approach to assess (1) what data is important to collect about a customer, (2) how to create action oriented customer profiles to develop the right products and services to acquire customers, (3) how to use the profiles to define the future lifetime value of customers, and (4) how to use these profiles to implement the right retention tactics for keeping the most valuable customers.
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Global/Ethical Issues in Business

First phase focuses on the world facing business in terms of cultural diversity and the different socio-cultural expressions of business and key trends as seen in technological changer information, location, etc. In the second phase, emphasis is placed on special topic modules such as poverty and investment, global
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Managerial Communications

Integrates oral, written and technological communication skills in order to prepare and deliver efficient and effective messages in almost every professional context. The course is based on classical theories of rhetoric and contemporary concepts of effective communication. The oral component of the class focuses on communicative goals, situational demands, and audience needs, while the written component focuses on developing and structuring persuasive messages for specific audiences.
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Advanced Technology

Applying technology to solve problems, communicate and exploit emerging opportunities in organizations. Use of the Internet as a resource for e-business, i.e., content literacy, communication, commerce and computing. Understanding of e-business, technology and issues related to technology deployment and use.
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Internal Control Systems

This coursed focuses on the application of accounting measures to specific managerial decisions and how these measures are generated and used for planning and control. Additionally, the course will cover cost classification and estimation schemes, and variance analysis of different performance indicators.
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Negotiations

Develops negotiation and dispute resolution skills through simulations, role-play, and multilateral contexts within and between organizations.
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Spreadsheet Modeling and Decision Analysis

Supplements other courses in the business curriculum by discussing decision-making and risk management using spreadsheet analysis. Improves participants’ decision-making ability in an uncertain and complex environment. Teaches techniques widely used to assess and manage risk, structure problems, determine the optimal decision and estimate the impact of a decision on performance measures of interest. Through cases, lectures and exercises, sharpens students’ problem-solving skills and analytical and logical thinking ability. Greatly enhances students’ proficiency in spreadsheet analysis and modeling, an invaluable skill in today’s business environment in which spreadsheets have become the primary platform for business analysis.
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Total Quality Management

Many companies have been using Six Sigma, a process-focused strategy and methodology for business improvement, to obtain large improvements in business performance that have produced millions of dollars in bottom-line savings. The underlying tools and philosophy of Six Sigma are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. The objective of this course is to provide a broad overview of quality management philosophy and tools used to improve business processes.
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Business Consulting Project

Participants work individually or in teams on projects relevant to a participant’s organization and present their analysis and findings to management and the class. Students are required to integrate theory encompassing the functional areas of management with the operational reality of their organization.
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Leadership

Examines personal attributes, behaviors and styles of individuals who facilitate exemplary leadership. Students participate in an assessment survey to receive feedback on their own leadership and influence styles. Team leadership concepts, including empowerment, are also introduced. Situations in which teams work and do not work are examined. The remainder of the course is devoted to organizational leadership development. Formation and evolution of organizational cultures and alignment of individual, group and organizational needs are discussed. Topics such as cultural change, leadership of movements, re-engineering systems and processes, strategic leadership in a rapidly changing environment, organizational level CPI/TQM and cross-cultural issues are included.
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Strategic Management

Enhances the ability to think strategically, both personally and professionally, through the use of appropriate concepts, tools and exercises. Applications to both specific business problems and long-term performance improvement. Determination of target markets and strategy development in contexts meaningful to the participants. Includes fundamentals of strategy, ethical questions and international contexts. Integrates the concepts taught in all the functional areas of management.
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